SmarterTrack is a powerful help desk application that transforms customer service efforts into a comprehensive, multichannel communications portal withfeatures like a Ticket system, Live Chat, WhosOn, branding and language support, cost analysis, data mining, reporting, surveys, and a Knowledge Base.
Fully integrated brand support enables companies to increase brand recognition, yet provides the flexibility to share resources and agents for greater efficiency.
Note: SmarterTrack Free edition includes the same functionality as SmarterTrack Enterprise edition. However, SmarterTrack Free edition is limited to a single agent.
Size:33.21MB
Release Date:20100223
OS: Win 2000/XP/2003/Vista
(Freeware)
App:
http://rapidshare.com/files/354844915/SmarterTrack4_Setup.exe
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